Refund policy
Refund and Returns Policy
Effective Date: 07/10/2019
Thank you for shopping with Tristen Larue. Please read our refund and returns policy carefully before making a purchase.
1. All Sales Are Final
At Tristen Larue, all sales are final. We do not offer refunds, cancellations, or returns on any purchases. Please ensure that you carefully select the correct items and sizes before completing your purchase.
2. Exchange Policy
While we do not accept returns for refunds, we understand that sizing can sometimes be tricky. If you need to exchange an item for a different size, we are happy to offer exchanges under the following conditions:
• The item must be in its original condition, unworn, unwashed, and with all original tags attached.
• You must request an exchange within [Insert Number] days of receiving your order.
• Exchanges are only available for the same product in a different size, subject to stock availability.
Please Note: We do not cover shipping costs for size exchanges. Customers are responsible for return shipping of the original item and the shipping costs for the replacement item.
3. How to Request an Exchange
To initiate an exchange, please follow these steps:
1. Email us at [Insert Email Address] with your order number and details of the size you wish to exchange.
2. Once your request is approved, we will provide you with instructions on how to return your item for an exchange.
3. Upon receiving the item and verifying its condition, we will process your exchange and ship the new size to you.
4. Non-Exchangeable Items
We do not accept exchanges on:
• Final sale or clearance items
• Items that show signs of wear, damage, or washing
• Accessories (e.g., hats, scarves)
5. Contact Us
If you have any questions or concerns about our policy, please contact us:
Tristen Larue
Email: Tristenlaruebrand@gmail.com
Phone:
This policy outlines that all sales are final with the option to exchange sizes, formatted for easy integration into your website.